Couldn't agree more Mary Winter. I remember the unbelievable thrill of heading into Harrod's or Hamley's as a kid and as I got older Harvey Nichols or Majestic Wine Warehouses. I still love it when even grocery shopping becomes part theatre and inspiration as in Locali at Waverley Station here in Sydney. Online shopping is fantastic and convenient but the absolutely woeful side of fulfilment and delivery surely re-opens a big door for the high street and malls. Read Mary Winter's opinion piece here.